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Frequently Asked Questions

  • Will one type of incontinence product suit all my needs?

    Not necessarily, you might find that you prefer a smaller, thinner incontinence pad during the day but need a larger, more absorbent incontinence pad at night if you experience leakage during the evening. Also, you might find that you prefer the convenience and ease of changing incontinence pads during a normal day but prefer the added leakage security of incontinence pant type products on long days out or special occasions. We recommend that you try a variety of products to find the one best suited to your own circumstances

  • How do most disposable incontinence pads work, how are they able to absorb so much?

    All our disposable incontinence pads contain "super absorbents" which absorb urine and lock it inside so you are kept dry. It is the amount of super absorbent contained within a product that determines how much it can absorb, not the product's physical size.

  • Some products have "odour control", how does this work?

    The super absorbents in the incontinence pad also have the added benefit of being pH neutral. This means that they work against the acidic nature of urine (which is what causes the ammonia smell) and prevent odour developing for up to 12 hours.

  • Lots of Feminine Hygiene products contain "odour control" are they suitable for managing Incontinence or Bladder Weakness issues?

    Although these products have odour managing properties they are designed for absorbing menstrual fluids, not urine. Therefore the speed at which they will absorb is different and they are more likely to break up over time, potentially causing leakage.

  • If I find that using one incontinence pad is not sufficient, can I just use two of my current incontinence pads together?

    This isn't a good option as it's unlikely you will get a good fit to the body doing this and therefore leakage is more likely (if either layering on top or front to back). Also as most incontinence products have a waterproof backing then if products are layered on top of each other then it's unlikely that any liquid will pass through to the second. If a booster pad is needed for extra absorbency (e.g. at night or on a flight) then we would advise using the Lil Classic Insert Maxi as a booster pad.

  • How often should I change my incontinence pad?

    Many larger incontinence pads have "wetness indicators" that tell you when they need changing, however incontinence pads should be changed regularly even when not wet in order to maintain skin hygiene. Don't re-use a wet incontinence pad as it is likely to deteriorate more quickly and then cause leakage. Typically people use 4 to 6 pads per day.

  • My incontinence pads are often shaped after being folded in their packaging, how do I flatten them so that they fit better to my body?

    Try bending the incontinence pad backwards along it's length. This should remove some of the creases and straighten the product out. If the product contains side elastics it will often re-tension these so they are able to tighten around your body when applied thus preventing leakage.

  • What are the benefits of Disposable incontinence pads?

    The main benefit of disposable incontinence pads is exactly that, they can be thrown away after usage and therefore are extremely hygienic and convenient. This means that it is easy to carry incontinence products around with you enabling you to change them when needed. Used incontinence pads should always be disposed of hygienically and never flushed down toilets. There is a large range of disposable incontinence products available to sort a variety of needs.

  • What are the benefits of washable incontinence products?

    There are a number of benefits of washable incontinence products, primarily that they are more economical over time and environmentally friendly than disposables incontinence products. They can also be easier to store and look and feel similar to normal underwear. However you will probably need a washing machine to wash them fully at high temperature, you will also need several pairs to ensure you have enough at any one time.

  • What do the numbers in your "Absorption Level Guide (e.g. 3/8) refer to?

    All manufacturers use their own absorption level scales, also many choose to measure absorption in different ways. To enable you to compare products across manufacturers we have devised our own scale and mapped each product onto this scale so you can easily compare and find the right product for your own level of incontinence or bladder weakness. Each product is marked out of 8 with 8/8 being our most absorbent products and 1/8 being our least absorbent products.