Carers Week ~  20% Off SALE on MoliCare

Timing Opening Times
Monday to Friday 9am - 5pm


  • Standard Delivery

    Standard Delivery - £3.95

    Free on orders over £75

    Order by 5pm (Monday to Friday), for same day despatch.

    3-5 Working Days Delivery (Monday - Friday).

    UK Mainland only. Please note that we do not deliver on weekends and bank holidays.

  • Premium Next Business Day Delivery

    Premium Next Business Day Delivery - £7.95

    Order before 3pm Monday - Friday

    Orders placed after 3pm Monday to Friday, on a Saturday/Sunday or on a Bank Holiday will be shipped the next business day

    This is a tracked service and you will receive an email/text notification of time of delivery (one-hour time slot) if you have provided your mobile number and/or email address.

    UK Mainland only. Please note that we do not deliver on weekends and bank holidays.

  • Non-Mainland Delivery

    Please note that we have temporarily suspended deliveries to Northern Ireland due to courier delays and customs clearance issues. We're working hard to reinstate this service as soon as possible and we're sorry for the inconvenience.

      2-4 Working Days Tracked Service
    Scottish Highlands (e.g IV) £14.95
    Northern Ireland (e.g BT) £14.95
    Isle of Wight, Isle of Man & Isle of Scilly £29.95
    Scottish Islands (e.g HS, KW) £29.95
    Jersey (JE) £35.95
    Guernsey (GY, GE) £35.95
  • Discreet Packaging

    Our discreet packaging service will give you the confidence to manage your incontinence condition the way you want. We respect your privacy when ordering from Incontinence Supermarket, and we guarantee every package will be:

    • Securely wrapped

    • In plain packaging

    • NO incontinence brand logos

    • And NO Incontinence Supermarket logos

  • Reliable Shipping Services

    We only use tried and tested, reliable carriers renowned for their great service.

  • Tracking Information

    When your parcel has been dispatched, you will receive an email with your tracking number. If you would like to track your order, simply type in your tracking number on the carrier's website. If you have any questions regarding deliveries, please contact our customer service team on 0800 999 5565

  • Out of gauge parcels

    All orders are shipped using one of the national couriers on a standard sized parcel. If your order is oversized, heavy, and / or out of gauge measurements, we will have to ship your order on alternate freight mode like pallets and containers.

    There will be additional charges to be paid. Additional charges may vary depends on your location and the freight mode used. One of our customer service team members will contact and update you with the additional charges before despatching the order.