Allanda takes customer service and security very seriously and this is confirmed by the large amounts of positive feedback and testimonials we receive from customers. Now this has been recognised with accreditation by Safebuy the Home Accreditation scheme for web retailers.

The SafeBuy Consumer Code of Practice has successfully completed the first stage of the OFT's Consumer Codes Approval Scheme and this code of practise recognises the things that we consider important for our customers:

* Security of credit card and personal data handling
* Clear pricing and delivery charges shown
* Effective contact points for post, email and phone
* Cancellation options spelt out in simple terms
* Best practice procedures in handling any consumer complaints