Create an Account

Personal Information

• *First Name

  *Last Name
• *Email Address
  *Confirm Email Address
• Please send me information on products and special offers.
• * Required field

Billing Address Information

Please not that if you have a separate shipping address this can be entered at the checkout.

• Post Code *
  

  Notice: To ensure your items are delivered to the correct address please enter your Post Code and click "Find Address" to automatically fill in your address details.

  Find Address
•  
• Company (if applicable)
• *Mobile/Contact Telephone Number
  Not used for marketing purposes, only for delivery queries.
• *Street Address
• *City/Town
  *County

  Please select region, county or province
• *Postcode
  *Country

  United Kingdom
• * Required field

Login Information

Please enter 6 or more characters. Leading or trailing spaces will be ignored. Passwords are CASE sensitive.

• * Required field
• *Password
  *Confirm Password
• Do you want to register for VAT Exemption?

  Eligibility Declaration by a Disabled person
  VAT Exemption for Incontinence products can be claimed online by customers purchasing washable or disposable incontinence pads and pants, if they are purchasing less than:

  • 200 Disposable Pads
  • 50 Washable pads
  • 10 pairs of waterproof or leak-proof underwear

  VAT Exemption cannot be claimed by business customers, these products must be used by an individual.

VAT Exempt Form

Further Eligibility Declaration

The customer or the specific person they are purchasing the goods on behalf of experiences a medical condition that entitles them to VAT exempt incontinence products for personal use, e.g. Alzheimers, Dementia, Limited Mobility, Ongoing Incontinence etc.

To claim this relief please read and fill out the form found on the link below. Please note there are penalties for making false declarations. All purchases on behalf of a business are liable for VAT.

If you are in any doubt as to whether you are eligible to receive goods or services zero-rated for VAT you should consult Notice 701/7 VAT reliefs for disabled people or contact our National Advice Service on 0845 010 9000 before completing the declaration.

• Post Code *
  
  
  Find Address
•  
• *First Name (of product user)

  *Last Name (of product user)
• *Street Address
• *City/Town
  *County

  Please enter your county.
• *Postcode/Zip
  *Country

  United Kingdom
• *I declare that I am chronically sick or disabled due to
• *Please enter your name in lieu of signature
• If you are buying on behalf of the somebody click here
        (Carer details required by HMRC if purchasing on behalf of someone else)
• * Required field

Carer Information

• Post Code *
  
  
  Find Address
•  
• *First Name (of carer)

  *Last Name (of carer)
• Street Address
• City/Town
  County

  Please enter your county.
• Postcode/Zip
  Country

  United Kingdom
• Relationship to the Dependent
• * Required field